FAQ
What are the available types of delivery?
There is a long list of companies that offer delivery of your purchased products. If you want to choose the best one that suits you perfectly, go to our Shipping page and read all the available information.
Do you ship orders internationally?
There are available methods of international delivery of your order. The prices of the delivery vary depending on the company you choose and your location. You can choose the company from the list on our Shipping page.
Can I track my order?
All the shipping terms vary from the company that you can choose on the Shipping page. Most companies allow to track your order but if you have problems with the delivery company you can contact us to get information on its status.
What if I don’t receive the package on the expected date?
Contact our customer service if the package delays.
How can I choose the right size of leggings?
For you to get the perfect fitting pair we created a size chart by reading which you can get the detailed information. If you know your precise parameters then you will have no problems with getting the perfect pair.
Can I return the package?
In case your package is tampered with or damaged upon delivery, notify the courier and sign the receipt ‘with reservation’. Forward the message to our customer care desk. If the product is wrong or you are not happy with it, you will be able to return it using the address of the delivery company. The customer care operator will help you to solve your problem and guide you on your further steps.
What material are leggings made of?
FlexyFeli produces leggings from quality material, such as spandex and polyester. We make sure that the material is stretchy enough for you to be comfortable in it and feels nice on your skin.
What if my package is lost along the way?
Simply contact our customer care service to get assistance.
Will I pay tax duties?
Customs fees can be added to the price of delivery but you should be familiar with your country’s taxes policy as it might not be the information delivery service possess.